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Product Refund Policy

If you experience any issues with a Patient Solutions, LLC product, please email our sales team at info@patientsolutionsllc.com. If you still wish to return your product after discussing your issues with our sales team, please follow the returns process. If you have questions regarding the return eligibility of your product, please email the sales team at info@patientsolutionsllc.com Customers are responsible for all return shipping costs. Patient Solutions, LLC does not have a money back guarantee. Patient Solutions, LLC will not accept the return of any product that has been opened or used. Patient Solutions, LLC will only accepted returns for product purchased through PatientSolutionsLLC.com. Patient Solutions, LLC will not accept returns for product purchased through a retail store. Your purchase of any Patient Solutions, LLC product through a retail store means you agree to and understand this refund policy.

Patient Solutions, LLC’ Return Process

  1. Please email the Patient Solutions, LLC’ sales team at info@patientsolutionsllc.com  and notify us of your intent to return unopened, unused product within 14 days of purchase.
  2. After shipping your Patient Solutions, LLC’ product to us, please email the tracking number of the return to the sales team at info@patientsolutionsllc.com
  3. After Patient Solutions, LLC receives your return and confirms the unopened, unused product as the one provided in the initial notification to our sales team, Patient Solutions, LLC will issue you a refund for the unopened, unused product and the sales team at info@patientsolutionsllc.com  will notify you via email. Please allow 7-10 days for the refund to be reflected in your relevant statement.

If you have any questions or concerns regarding our Refund policy, please email info@patientsolutionsllc.com .